CUSO Financial Services, LP ("CFS," “we,” or “us”) was formed in 1996 and is a California limited partnership.
CFS’s sole general partner is AWS 1, LLC, a Delaware corporation and wholly owned subsidiary of Atria
Wealth Solutions, Inc., a Delaware corporation, which is in turn wholly owned by Atria Wealth Solutions
Holdings LLC, a Delaware limited liability company, which is privately owned. CFS’s sole limited partner is
AWS 3, LLC, a Delaware limited liability company, which is wholly owned by AWS 1, LLC.
CFS is registered as a broker-dealer and investment adviser with the Securities and Exchange Commission
(“SEC”) and is a member of the Financial Industry Regulatory Authority, Inc. (“FINRA”) and Securities Investor
Protection Corporation (“SIPC”). CFS offers insurance products and services to its clients through its affiliate
NEXT Financial Insurance Services Company (NFISCO), an insurance agency.
Our principal business is providing a full line of services as a registered securities broker-dealer and
investment adviser. In our capacity as a broker-dealer, we are involved in the sale of securities of various
types including stocks, bonds, mutual funds, alternative investments, unit investment trusts (“UITs”), and
variable annuities. We do not sell proprietary products.
As of December 31, 2023, CFS had regulatory assets under management of $4,664,869,848. Of that amount,
$1,871,003,283 was managed on a non-discretionary basis and $2,793,866,565 was managed on a
discretionary basis.
Our investment advisory services (“Advisory Services”) are made available to clients through individuals
associated with CFS as Investment Adviser Representatives ("IARs"). Many IARs are dually licensed (i.e., they
are licensed both as IARs and as registered representatives and offer both investment advisory and
brokerage services), which, in addition to Advisory Services, allows them to offer commission-based
products. Your IAR will disclose to you whether he or she is dually licensed and if there are any limitations
on services offered due to registrations and qualifications.
Our Advisory Services consist of programs sponsored by us, as well as advisory programs available through
unaffiliated third-party investment advisers (“TPIA”). Our Advisory Services are designed to accommodate a
wide range of investment philosophies and objectives. This allows our IARs to select the programs that they
believe are best suited to meet each client’s individual needs and circumstances. We do not hold ourselves
out as specializing in a particular type of advisory service. However, some IARs focus on certain types of
advisory services over others.
IARs, subject to CFS's supervision, can develop their own investment philosophies and strategies. Investment
philosophies and strategies can differ considerably between and among IARs even with investment
philosophies and strategies that carry the same or a substantially similar name. There is no guarantee, stated
or implied, that a strategy or client’s investment goals or objectives will be achieved.
Clients have access to a wide range of securities products, including common and preferred stocks;
municipal, corporate, and government fixed income securities; limited partnerships; mutual funds; exchange
traded funds (“ETFs”), options, unit investment trusts (“UITs”), direct investment programs; and indexed,
registered index-linked, and variable annuity products, as well as a wide range of other products and services
including asset allocation services. IARs offer advice on these and other types of investments based on the
individual circumstances of each client. CFS is not a custodian of any accounts.
We offer the following advisory programs and services to our clients (“you” or “your”):
• Contour Platform
• CFS Asset Management Account program
• Third party investment adviser (“TPIA”) programs
• Consulting and financial planning services
• Retirement services
• Digital Investment Program
The Contour Platform
CFS sponsors the Contour Platform (“Contour”), a wrap fee investment advisory program that provides IARs
access to tools to provide individualized investment management services. Contour is administered through
Envestnet Asset Management, Inc. (“Envestnet”), an investment adviser registered with the SEC. CFS has
engaged Envestnet to provide various administrative services to Contour clients as described below.
Custody of a client’s Contour account assets is maintained by an unaffiliated custodian designated by the
client after consultation with an IAR. Custodial options include Pershing LLC (“Pershing”) and any other
custodian we choose to make available (hereinafter referred to as “Custodian”). Each Custodian is
responsible for execution and clearing of transactions, custody of assets, and delivery of statements and
confirmations for Contour accounts. Neither Envestnet nor Pershing is affiliated with CFS.
Contour is comprised of four program options: (1) Advisor as Portfolio Manager (“APM”), (2) Fund Strategist
Portfolios (“FSP”), (3) Separately Managed Accounts (“SMA”), and (4) Unified Managed Accounts (“UMA”).
Your IAR will confer with you to determine your financial needs and objectives and gather your client profile
and risk tolerance information to complete a Statement of Investment Selection (“SIS”). The information
gathered from the risk tolerance questionnaire (“RTQ”) or approved financial planning tool assists in
determining the allocation of your assets into an asset allocation model fitting into one of seven investment
profiles: Capital Preservation, Conservative, Conservative Growth, Moderate, Moderate Growth, Growth, or
Aggressive. Your IAR will obtain your written consent to change your investment profile risk tolerance. Your
IAR will assist you in selecting one of the four program options listed above.
Your IAR will create a proposal (“Proposal”) including your investment profile questionnaire responses,
selected program option(s), and applicable fees. You, your IAR, and CFS will enter into a Contour Platform
Account Agreement (“Contour Agreement”) outlining your participation in the Platform.
A client opening a Contour account will receive a copy of the Contour Wrap Fee Program Brochure or Form
ADV Part 2A Appendix 1, which contains additional information concerning the Contour Platform, wrap fee
programs in general, and a disclosure of fees payable by the client.
CFS makes available various mutual fund share classes in the Contour Program. The mutual fund share
classes include load-waived A shares, institutional class shares and adviser class shares. In some cases, a
mutual fund may only offer load-waived A shares. However, another similar mutual fund may be available
that offers institutional class shares or adviser class shares. In general, institutional class shares and adviser
class shares are not subject to 12b-1 fees. As a result of the different expenses associated with the various
mutual fund share classes, the fees may be greater in load-waived A shares versus institutional class shares or
adviser class shares. To off-set these potentially higher fees, for any mutual fund position in your account that
pays a 12b-1 fee, it will be credited to your account. For non- Contour APM program accounts, the Account
Manager is responsible for determining which share class of a mutual fund to invest in and will follow their
own share class selection practices.
CFS Asset Management Account Program
CFS offers the CFS Asset Management Account Program, an advisory program based on the individual needs
of the client. The CFS IAR assists the client in completing an Investment Policy Guideline, based on the Client’s
stated financial information, investment goals, time horizon and risk tolerance. With this information, the IAR
creates an asset allocation plan. Once the proper allocation is determined the IAR can present the client
with a wide range of investment vehicles designed to achieve their risk and allocation parameters. These
investment vehicles may include no-load and load-waived mutual funds, exchange traded funds (“ETFs”),
individual stocks, bonds and UITs. Trades in mutual funds and ETFs are handled by the IAR on a discretionary
basis, and all other trades are non-discretionary and must be authorized by the client.
Various mutual fund share classes are available for purchase in the CFS Asset Management Account. The
mutual fund share classes include load-waived A shares, institutional class shares and adviser class shares. In
some cases, a mutual fund may only offer load-waived A shares. However, another similar mutual fund may
be available that offers institutional class shares or adviser class shares. In general, institutional class shares
and adviser class shares are not subject to 12b-1 fees. As a result of the different expenses associated with
the various mutual fund share classes, the fees may be higher in load-waived A shares versus institutional
class shares or adviser class shares. To offset these potentially higher fees, for any mutual fund position in
your account that pays a 12b-1 fee, it will be credited to your account.
The asset allocation plan, along with the client’s investment objectives, will guide IAR in managing the client’s
account. IAR will provide, at a minimum, annual account reviews. Client will retain all rights of ownership
on the account, including the right to withdraw securities or cash, vote proxies, and receive transaction
confirmations.
Third Party Investment Adviser (TPIA) Programs
CFS provides its IARs and clients with access to a number of TPIA programs and platforms for use by IARs
that provide clients the opportunity to receive the investment management expertise of a diverse set of
advisers that specialize in different asset classes and investment styles and use different portfolio
management techniques including asset allocation strategies, mutual fund and ETF models, separately
managed account (SMA) programs, unified managed account (UMA) programs, wrap fee services, and other
types of managed portfolios such as tax harvesting and tax efficiency strategies, risk management strategies,
and dynamic and tactical portfolios. Some programs are more or less aggressive as compared to other
programs. Some programs also have higher or lower fees and expenses than other programs. These
programs are sponsored by the TPIAs and are offered through co-adviser agreements, solicitor/referral
arrangements, and other types of agreements between CFS and a TPIA. Many TPIAs sponsor a broad range
of investment programs.
When acting in a co-advisory capacity, CFS and TPIA are jointly responsible for the ongoing management of
your account. Depending on the agreement between CFS and a TPIA and based on the information provided
by a client, an IAR will refer a client to or assist the client in selecting a TPIA who offers products and services
that demonstrate an investment philosophy and style that appear to align with the needs of the client. A
client is asked to provide detailed financial and other pertinent data to IAR. An IAR helps a client determine
the client’s risk tolerance, investment goals, and other relevant guidelines. Factors we consider in the
selection of a particular TPIA include (a) our assessment of a TPIA, (b) your investment experience, risk
tolerance, goals, objectives, and restrictions, and (c) the assets you have available to invest. There is no
guarantee that a client’s goals or investment objectives will be achieved by any specific program, please see
Item 8 below for additional information on risks of loss.
After an IAR assists a client in selecting a suitable TPIA program, client assets are then either invested in the
strategy or model or the TPIA begins to allocate the client’s assets in the investment portfolio. The IAR
provides initial and continuing education and information regarding the program selected. The IAR will also
explain rebalancing guidelines utilized within the program and meet with a client periodically to discuss
changes to the client’s financial circumstances.
In certain circumstances an IAR acts purely in a solicitor or referral capacity when referring you to a TPIA.
Under these arrangements, an IAR assists a client in identifying the client’s objectives and refers the client
to a TPIA according to the client’s stated objectives. The client typically enters into an agreement directly
with the TPIA and the client’s funds are invested by the TPIA. The IAR monitors the performance of the TPIA
and coordinates communication between the client and TPIA. An IAR does not actively participate in the
execution of any securities transactions for a client’s TPIA account and does not have authority to determine,
without obtaining specific client consent, the securities to be bought or sold, the amount of the securities to
be bought or sold, or the broker-dealer to be used for the purchase or sale of securities in the client’s TPIA
account. CFS and your IAR are compensated for referring you to the TPIA program. This compensation
generally takes the form of the TPIA sharing a portion of the advisory fee you pay to the TPIA. When CFS acts
as a solicitor for a TPIA program, you will receive a written solicitor disclosure statement describing the
nature of our relationship with the TPIA program, if any; and the terms of our compensation arrangement
with the TPIA program, including a description of the compensation that your IAR and CFS will receive for
referring you to the TPIA program. For more information, please see Item 14 below.
Please consult the applicable TPIA’s agreement for further information, including information
on the
capacity in which CFS acts for a particular program. Clients should refer to TPIA’s Form ADV Part 2, or
equivalent brochure, for a full description of the terms and conditions of their services and fees.
TPIAs are subject to our due diligence process for inclusion as a TPIA and are subject to future change from
time to time. Please consult your IAR for information regarding available TPIAs.
The services of a number of SMA Managers, Sub-Managers, and Model Providers we make available can be
accessed through different platforms and programs including programs sponsored by us such as Contour, as
well as through TPIAs programs. Your advisory fee will vary depending on the platform or program selected
to access the SMA Manager, Sub-Manager, or Model Provider. We have a financial incentive to recommend
programs that generate more fees for us. Most TPIA programs, as well as our sponsored program, Contour,
are considered “wrap fee” programs. A wrap fee program is a type of investment program that provides
clients with asset management and brokerage services for one all-inclusive fee. If you participate in our wrap
fee programs, you will pay our firm a single fee, which includes money management fees, certain transaction
costs, and certain custodial and administrative costs. Clients should refer to the client agreement, fee
schedule, and TPIA brochure for their program for details on what the wrap fee covers.
The total fees you pay to access a particular SMA Manager, Sub-Manager, or Model Provider through the
Contour platform can be more or less than the combined fees charged by the TPIA, CFS, and your IAR for a
TPIA program that offers the same SMA Manager, Sub- Manager, or Model Provider through a co-advisory
relationship. You should consider the aggregate fees charged on a particular platform and the services
available when choosing a platform and investment manager and discuss with your IAR the platform and
program pricing relative to a specific TPIA, SMA Manager, Sub-Manager, or Model Provider for additional
details.
TPIAs have differing minimum account requirements and a variety of fee ranges. All securities are selected,
and transactions are executed by the third-party money manager. Your IAR will contact you periodically to
review your financial situation, objectives, and restrictions and communicate information to the TPIA; and
assist you in understanding and evaluating the services provided by the money manager. Each TPIA
maintains its own separate execution, clearing, and custodial relationships. CFS and IAR share in a portion
of the fee paid to the TPIA for its services.
Since the TPIA services provided by each sponsor are unique, clients should request and carefully review the
applicable disclosure brochure, client agreement, and other account paperwork for each TPIA for more
detailed information about the services provided by a TPIA, including without limitation, a description of the
TPIA’s background, investment strategies, fees, custody arrangements, conflicts of interest, and other
relevant information regarding the TPIA’s services and business practices. Clients may obtain a copy of a
TPIA’s disclosure brochure from their IAR or by visiting www.adviserinfo.sec.gov.
A complete list of TPIAs available through CFS is available upon request.
Consulting / Financial Planning Services
CFS’s Consulting / Financial Planning Services (“Consulting Services”) allows an IAR to offer clients financial
planning and/or consulting services for a fee. The nature of these services varies based upon an analysis of
individual client needs. Areas addressed can include but are not limited to investment portfolio advice;
business or estate planning; financial counseling and/or planning; and complex planning services. Complex
planning services are either complex in nature and/or will require a significant amount of time to complete.
Complex planning services must be outlined in a plan proposal providing a description of agreed upon
services.
Consulting services does not include ongoing investment or asset management, asset rebalancing, asset
allocation, or the execution of securities transactions. A consulting agreement is not an investment
management agreement and does not convey discretion to an IAR or CFS. The agreement terminates upon
delivery of the services outlined in the agreement or within one year from the date the agreement is
executed, whichever comes first.
Retirement Services
Employer-Sponsored Retirement Plan Services
CFS, through its IARs may provide investment advisory services to business owners, tax-exempt nonprofit
organizations, and their employees with regard to their employer-sponsored retirement plans. These
retirement plans may include but are not limited to the following: SEP & SIMPLE IRA, 401(k), 403(b), 457(b),
457(f), Profit Sharing, Cash Balance, Defined Benefit and Deferred Compensation plans. Investment advisory
services are generally provided in tandem with bundled or unbundled third-party retirement plan providers
who are unrelated to CFS and under separate contract with the employer.
The IAR accepts their responsibility as a Fiduciary with regard to the services and actions they perform that
fall within the definition of “Retirement Investment Advice” as defined by the Department of Labor.
Services provided to business owners and tax-exempt nonprofit organization may include:
• Assist with securing administrative/ record-keeping services with the retirement plan provider of
their choice.
• Assist with securing the services of a third-party 3(21) or 3(38) Investment Fiduciary for the
selection and ongoing monitoring of Plan investments.
• Assist with the business owner’s or tax-exempt nonprofit organization’s periodic review of the
Plan’s investments (performance and objectives). This may include assistance with interpreting and
reviewing plan related reports and disclosures provided by third-party investment fiduciaries
and/or retirement plan providers.
• Assist with employer-scheduled group employee plan enrollment, periodic re-enrollment (if
applicable) and related activities when new employees are hired and/or become eligible to
participant in the Plan.
Services provided to the business owner’s or tax-exempt nonprofit organization’s employees may include the
following:
• Provide guidance and support with regard to increasing their level of retirement readiness with the
goal of achieving a successful retirement outcome by participating in their employer-sponsored
retirement plan.
• Conduct periodic group educational meetings to acquaint and reinforce the ideals and prudent
practices of saving for retirement.
• Act as a resource. Be available on an ongoing basis to address investment and Plan related questions
and concerns.
• Provide assistance with personal risk tolerance assessments and corresponding evaluation of
available investment options for the purpose establishing an appropriate asset allocation.
Please note that Plan participants will self-direct their own investment accounts. Neither CFS nor IAR will
have any discretionary trading authority and may not be involved in directing or placing any transactions on
behalf of Plan participants.
Additionally, neither CFS nor the IAR, in the performance of the above noted services, will assume any
responsibilities related to duties of the plan trustee, responsible plan fiduciary, plan sponsor, plan
administrator or have any discretion over the operation of the plan or any responsibilities to interpret its
provisions or definitions.
Participant-Directed Retirement Accounts
IARs may also provide investment advice to clients with respect to assets held within a participant-directed
retirement account held on a third-party platform as well as to other investment accounts held away from
CFS. The services are provided by the IAR on a non-discretionary basis and may include initial investment
selection and asset allocation recommendations. In addition, IAR will meet periodically with the client to
discuss whether the funds continue to meet the client’s objectives and to recommend rebalancing
transactions if necessary.
TIAA-CREF Investment Solutions IRA
CFS, through its IARs, offers investment advisory services to eligible clients provided through TIAA-CREF’s
Investment Solutions IRA platform. Traditional, Roth and SEP IRA contracts may be established. The CFS IAR
completes an asset allocation questionnaire and a Financial Planning and Investment Advice
Agreement/Traditional, Roth and SEP IRA Accounts. The IAR creates an asset allocation plan for the client.
Once the proper allocation is determined, IARs can present the client with mutual funds (front-end load
waived index funds), variable annuities and fixed annuities within the platform. All trades are handled on a
non-discretionary basis.
Digital Investment Program
CFS offers an automated investment program (the “Program”) through which clients are invested in a range
of investment strategies we have constructed and manage, each consisting of a portfolio of exchange-traded
funds and mutual funds (“Funds”) and a cash allocation. The client may instruct us to exclude up to three
Funds from their portfolio. The client’s portfolio is held in a brokerage account opened by the client at Charles
Schwab & Co., Inc. (“CS&Co.”). We use the Institutional Intelligent Portfolios® platform (“Platform”), offered
by Schwab Performance Technologies (“SPT”), a software provider to independent investment advisors and
an affiliate of CS&Co., to operate the Program. We are independent of and not owned by, affiliated with, or
sponsored or supervised by SPT, CS&Co., or their affiliates (together, “Schwab”). CFS, and not Schwab, is the
client’s investment adviser and primary point of contact with respect to the Program. CFS is solely responsible,
and Schwab is not responsible, for determining the appropriateness of the Program for the client, choosing
a suitable investment strategy and portfolio for the client’s investment needs and goals, and managing that
portfolio on an ongoing basis. We have contracted with SPT to provide us with the Platform, which consists
of technology and related trading and account management services for the Program. The Platform enables
us to make the Program available to clients online and includes a system that automates certain key parts
of our investment process (the “System”).
The System includes an online questionnaire that can help us determine the client’s investment objectives and
risk tolerance and select an appropriate investment strategy and portfolio. Clients should note that, if we
use the online questionnaire, we will recommend a portfolio via the System in response to the client’s
answers to the online questionnaire.
CFS charges clients a fee for our services as described below under Item 5 Fees and Compensation. Our fees
are not set or supervised by Schwab. Clients do not pay brokerage commissions or any other fees to CS&Co.
as part of the Program. Schwab does receive other revenues, including (i) the profit earned by Charles
Schwab Bank, a Schwab affiliate, on the allocation to the Schwab Intelligent Portfolios Sweep Program
described in the Schwab Intelligent Portfolios Sweep Program Disclosure Statement; (ii) investment advisory
and/or administrative service fees (or unitary fees) received by Charles Schwab Investment Management,
Inc., a Schwab affiliate, from Schwab ETFs™ Schwab Funds® and Laudus Funds® that we select to buy and hold
in the client’s brokerage account; (iii) fees received by Schwab from mutual funds in the Schwab Mutual Fund
Marketplace® (including certain Schwab Funds and Laudus Funds) in the client’s brokerage account for
services Schwab provides; and (iv) remuneration Schwab receives from the market centers where it routes
ETF trade orders for execution. We do not pay SPT fees for the Platform so long as we maintain $100 million
in client assets in accounts at CS&Co. that are not enrolled in the Program. If we do not meet this condition,
then we pay SPT an annual licensing fee of 0.10% (10 basis points) on the value of our clients’ assets in the
Program. This fee arrangement gives us an incentive to recommend or require that our clients with accounts
not enrolled in the Program be maintained with CS&Co.
IRA Rollover Considerations
If you decide to roll assets out of a retirement plan into a CFS advisory individual retirement account (“IRA”),
CFS and your IAR will have a financial incentive to recommend that you invest those assets in one of our
programs, because CFS and your IAR will be paid on those assets, for example, through advisory fees. You
should be aware that such fees likely will be higher than those you pay through your plan, and there can be
custodial and other maintenance fees.
The following fiduciary acknowledgement applies only when your IAR (i) provides investment advice to
participants in or the fiduciaries of ERISA-covered retirement plans and to owners of IRAs, and (ii)
recommends to participants in ERISA-covered retirement plans or owners of IRAs to make a rollover to an
IRA.
When we provide investment advice to you regarding your retirement plan account or IRA, we are fiduciaries
within the meaning of Title I of ERISA and/or the Internal Revenue Code, as applicable, which are laws
governing retirement accounts. Fiduciary status for this purpose does not necessarily mean we are acting as
fiduciaries for purposes of other applicable laws. This acknowledgement of fiduciary status does not confer
contractual rights or obligations on you, CFS, or the IAR.